AR Specialist

Finance Remote - United States


Description

The Opportunity:
The Billing Specialist plays a critical role in ensuring the accuracy and timeliness of billing operations in a high-volume environment. This position requires strong attention to detail, the ability to manage multiple priorities, and a commitment to meeting strict turnaround times. The Billing Specialist is responsible for ensuring the accurate and timely processing of all billing activities. This includes reviewing contracts for completeness and accuracy, as well as manually processing billing adjustments for accounts with errors throughout the month. You will be maintaining accuracy with customer billing, reviewing refund/credit requests for accuracy, and escalating for approval when necessary. Additional duties include reconciling bank and credit card transactions, handling customer inquiries via Kayako, email, and telephone, and submitting vendor invoices and royalty reports. 
Key Responsibilities:
  • Process and review contracts within 24 hours of receipt
  • Perform manual billing adjustments as needed
  • Review, validate, and process refund/credit requests
  • Reconcile bank and credit card transactions
  • Manage customer inquiries via ticketing system, email, and phone
  • Submit vendor invoices and prepare vendor royalty reports
  • Support month-end closing and reporting processes
  • Participate in UAT testing and assist with system updates
  • Upload invoices and maintain accurate account records
  • Provide support for sales representatives and account management teams
  • Experience with Excel a must
  • Experience with Fusion and Salesforce preferred  
Job Qualifications:
  • Previous AR experience
  • Strong Excel Skills
  • Proficiency with Oracle Fusion, Salesforce, and CyberSource, and involves supporting month-end reporting, testing system updates (UAT), and maintaining accurate financial records.
About Ziff Davis
Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology.  Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.
Our Benefits 
Excel Micro offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental, and vision coverage, as well as life and disability benefits. Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan. We are committed to work-life balance with Flexible Time Off, Volunteer Time Off, and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it.  We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Excel Micro is the place for you.
Compensation Range 
Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The salary compensation for this role is $40,000 to $50,000. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.

Ziff Davis is an Equal Opportunity Employer.  At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive.